SSOPI: Sale Stock Order
Planning Impletion
DESI: Dealer
Expectation Standards India
ICROP: Integrated
Customer Retention Optimization Program
SOP: Standard Operating
Procedure
CPC: Customer Profile
Card
FAB: Feature Advantage
Benefits
NAB: Need Authority
Budget
SPM: SALES PROCESS
MANAGEMENT
SSI: SALES
STRATIFICATION INDEX
PSF: POST SALES
FOLLOW-UP
PMS: PERFORMANCE
MANAGEMENT SYSTEM
DSR: DAILY SALE REPORT
MDDP: MONTHLY DAY WISE
DISPATCH PLAN
WDDP: WEEKLY DAY WISE
DISPATCH PLAN
ECROP: EVOLUTIONARY CUSTOMER
RETENTION RELATIONSHIP BUILDING
CTMDS: CENTRALIZED
TOYOTA DEALER MANAGEMENT SYSTEM
SGA: SMALL GROUP
ACTIVITY
PDS: PRE DELIVERY
SERVICE
PDI: PRE DELIVERY
INSPECTION
CCF: CUSTOMER CLAIMS
FORM
EDR: EXCISE DUTY
REBATE
DCR: DAILY CALL REPORT
TKM: TTOYOTA KIRLOSKAR MOTOR
TMC: TOYOTA MOTOR
CORPORATION
TMAP: TOYOTA MOTOR ASIA
PACIFIC
T3 (TTT): TRAIN THE
TRAINER
T2S: TOYOTA SALES
SOCIETY
ABS: ANTI LOCK BREAKING
SYSTEM
EBD: ELECTRIC BREAK
FORCE DISTRIBUTE
MMC: MINOR MODEL CHANGE
FMC: FULL MODEL CHANGE
MFD: MULTI FUNCTION
DISPLAY
MID: MULTI INFORMATION
DAIPLAY
ICICI: INDUSTRIAL
CREDIT AND INVESTMENT CORPORATION OF INDIA LIMITED
HDFC:HOUSING
DEVELOPMENT FIANANCE CORPORATION
IDBI: INDUSTRIAL
DEVELOPMENT BANK OF INDIA
